How To
02 May 2025
1 min read
Grant Access to a Shared Mailbox in Microsoft 365
Goals
Let one or more users read mail from, and send mail as the shared mailbox.Make sure anythi...
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16 April 2024
2 min read
Upload knowledge in Question+Answer format
Don't let your valuable data, like RFP responses, sit idle. Upload it in Excel format to Deskhero a...
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13 April 2024
2 min read
Automate the Filling of Questionnaires
Deskhero's AI-driven tools can save you countless hours by automatically filling out Excel-based qu...
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13 April 2024
2 min read
Embed a form on your website
Easily integrate Deskhero's ticketing system into your website with a simple HTML snippet. This...
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06 February 2024
2 min read
Creating and Utilizing Custom Lists and Fields
This guide will walk you through the process of creating a custom lists, and use it a...
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05 February 2024
2 min read
Custom Instructions for GPT-Generated Replies
Welcome to this quick guide on tailoring your Deskhero suggested replies with custom ...
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