How To
25 September 2023
1 min read
How to Forward Emails into Deskhero
Getting every customer email into Deskhero is crucial. When a customer sends a message to supp...
Read more 
25 September 2023
2 min read
How to Create an Email Address for Ticket Communication
Groups
Email addresses in Deskhero are closely linked to groups.
Each group can have one ...
Read more
25 September 2023
2 min read
How to Set Up Emails in Deskhero
Step 1) Create Email Addresses
Configure emails on the group
Every group in Deskhero can ...
Read more
25 September 2023
2 min read
How to use your own domain for emails
By default, your Deskhero email address is structured as [something]@[yourcompany].deskhero.com for...
Read more
19 September 2023
2 min read
How to Forward Emails in Google Workspace (G Suite) to External Domains
This guide provides a walkthrough on how to set up automatic email forwarding in Google Workspace. ...
Read more
18 September 2023
2 min read
How to Forward Emails in Microsoft365 (Office365) to External Domains
This guide provides a walkthrough on how to set up automatic email forwarding in Microsoft365. Whil...
Read more