Yes, rehabilitation centers for the disabled can customize the AI capability of suggested replies in Deskhero. The system allows you to train and fine-tune the AI model based on your specific business needs and customer interactions. This customization ensures that the suggested replies align with the unique services, programs, and policies offered by your rehabilitation center.
Use case 1
For example, if your center specializes in a particular type of therapy, you can provide specific training data to the AI model to enhance its understanding and accuracy in generating suggested replies related to that therapy. This customization helps to ensure that the AI system provides tailored and relevant responses to inquiries from disabled individuals and their families.
Use case 2
Additionally, as the rehabilitation center evolves and introduces new services or updates existing ones, you can continuously train the AI model with updated information. This ensures that the suggested replies remain up-to-date and reflect the current offerings of your center.
Use case 3
By customizing the AI capability of suggested replies, rehabilitation centers for the disabled can provide a personalized and efficient customer support experience, enhancing overall satisfaction and engagement.
