Features / AI reply drafts
Every ticket arrives answered
A ready-to-send draft waits in the editor, grounded in your answered tickets, docs and website. It can't invent answers. You review, edit and send.
Grounded in your knowledge
Drafts draw on answered tickets, imported emails, internal articles, your approved FAQ and scraped website pages. Never the open internet.
Reads attachments too
Screenshots, PDFs and Word documents the customer attaches are read and used in the draft. No more asking "which order do you mean?"
Your tone, your rules
Custom instructions steer style and sign-off. Unedited AI drafts ask for an extra confirmation before sending. You stay in control.
accept / edit / dismissreads images, PDF & Wordcustom tone instructionstranslate before sendingon every paid plan
See your first draft in minutes
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