Turn Your Content into a Data Goldmine

The Power of AI will Supercharge Your Customer Support

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Deskhero - Every answer, the last answer

Deskhero is a versatile Helpdesk software with seamlessly integrated AI features for boosted efficiency and accuracy. Use it for Ticketing, Knowledge base and table-like lists.


OpenAI Embeddings

Turning Your Content into Data Goldmine


Automated Responses

Utilize the ChatGPT API to craft automated responses


Extending Data Banks

Scraping Websites and Uploading Documents

Knowledge base

Semantic Search

Utilize the ChatGPT API to craft automated responses

An Inside Look at Our Innovative Features

We are excited to reveal our game-changing artificial intelligence (AI) functionalities designed to revolutionize your customer service operations.

Ticketing Ticketing
Logic Logic
Self Service Self Service
Your data Your data

Working hours per year can be saved by leveraging help desk software and providing Self-serve solution.

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Of consumers prefer messaging over calling for Customer Support.

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Of customers attempt to take care of matters themselves before reaching out to a live representative.

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Best services for your customers, advanced workflow for you

Use Deskhero for:

Built to do whatever you want

Most solutions are built to do just one thing. When they build more functionality, they do it by adding more specialized toolkit. Deskhero isn’t like that.

Deskhero does what it does by being totally agnostic about what data you put it, how you choose to structure it, or what you choose to use it for. The secret is in how we treat data. You can create your own fields, and populate them any way you want. Lists are true databases, letting you manage your data visually and instantly. Filters and search let you see exactly what you need instantly.

Built to do whatever you want
Created, based on your needs

Get in touch

We’d love to hear from you


Thanks, John! We value your feedback!

Thank you for taking part in our helpdesk research and helping us create a new, better helpdesk. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to be better.

How it works

We took care of setting up process and made the interface and configuration as simple as possible.

Step 1

Hit Sign Up button on the top right corner. All you need is email address and your account is ready! It will get you to the Tenant Configurations, fill a few fields and you are completely set, let’s get to the Onboarding.

Step 2

On the Onboarding screen you will see 5 simple steps to help you set up tenant ready to start your customer support journey. Complete your account, tenant, add email domain, invite team and set up Help Center.

Step 3

Get to know advanced features and automations. Start building Knowledge Base, enable ticketing and enjoy Deskhero!


Pay only for what you use with pricing per active user per month.

Beta 🛠️ Get free access to all Deskhero features by signing up for Beta right now!

$19.95 $0.00

Suggested replies
AI Training data
Google Auth
SSO (Single Sign-On)
API Access
Custom Permissions
Custom Portal Appearance
3 Custom Email Domain
10K Tickets
300 Lists
50K List entries
300 Custom fields
500 Knowledge base articles
300 Forms
10 Groups
3 Web Scraped domains
500 Web Scraped pages
30 Automation rules

Sign Up Today and Let Deskhero Manage Your
Customer Support and Internal Workflow!

Stop spending time manually managing support requests with excel sheets.
Sign up for Deskhero and get back to growing your business!


The custom fields are flexible and can hold different types of data including regular text, rich text (via a rich text editor), numbers, dates and options from any list. This allows for robust and structured data storage within the system.

The Knowledge Base feature is where users can create and store informative articles with a rich text block editor. These articles can be created manually or generated from uploaded documents in popular formats like Word, Powerpoint, or PDF.

Deskhero’s AI can provide suggested replies to new tickets and answer questions about any available data through the search bar. It uses OpenAI Embeddings and ChatGPT to analyze tickets, Knowledge Base articles, and scraped websites, and generate relevant responses or solutions.

There is a free plan with most of the features so you can get started in a minute without the need of billing details. Once you need more data, its easy to upgrade the plan.

When an incoming email is received, Deskhero creates a ticket. Users can utilize any field in a ticket and work with it in a classic list or a kanban view. Deskhero employs AI to generate a “suggested reply” for new tickets based on history and knowledge base data, streamlining the support process.