See what customers actually ask
Deskhero clusters your tickets by theme into a visual map. Big bubbles are big topics. Click one to read the conversations behind it and decide what to fix first.
LAST 90 DAYS · 1,204 TICKETS
INVOICES · 9% tickets scraped pages
Invoice 2231 missing
Wrong VAT rate
Need invoice copy
Billing FAQ
Payment terms - docs
Change billing address
Invoice not received
Pay by card?
How to pay an invoice
VAT & taxes - docs
Due date extension
Credit note request
Invoice in EUR?
Update billing details
Invoices - help center
PO number on invoice
Double charged
Receipt for #9114
Pricing page
Refund policy
Company name change
Reverse charge VAT
Monthly statement
E-invoicing guide
Payment methods
Invoice PDF broken
Billing email update
Refund not on invoice
Billing portal - docs
Credit notes - help
Reminder sent in error
Bankgiro details
Invoice for May
Late payments - terms
Invoice history - docs
Split invoice?
E-invoice support?
Peppol e-invoicing
Receipts - help center
Currency settings
Overdue fee dispute
Currency mismatch
Quarterly invoicing
Billing contacts - docs
Tax exemption - help
VAT number missing
Invoice address typo
Proforma request
Order confirmations
Terms of service
Click a bubble to read its ticketsInside "Invoices": every ticket and scraped page behind it rebuilt weekly
Themes, not tag soup
No manual tagging needed. AI groups similar conversations into named themes and sizes each bubble by volume.
From theme to action
Drill into any bubble to read the underlying tickets. A big "Delivery" bubble is a hint: fix the FAQ, the docs, or the product itself.
Fresh every week
The map rebuilds weekly once you have enough history, so you see themes grow and shrink as your product and FAQ improve.
automatic theme clusteringsized by ticket volumedrill down to conversationsrebuilt weeklyno setup needed
Know where the questions come from
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