Features / Insights map

See what customers actually ask

Deskhero clusters your tickets by theme into a visual map. Big bubbles are big topics. Click one to read the conversations behind it and decide what to fix first.

Themes, not tag soup

No manual tagging needed. AI groups similar conversations into named themes and sizes each bubble by volume.

From theme to action

Drill into any bubble to read the underlying tickets. A big "Delivery" bubble is a hint: fix the FAQ, the docs, or the product itself.

Fresh every week

The map rebuilds weekly once you have enough history, so you see themes grow and shrink as your product and FAQ improve.
automatic theme clusteringsized by ticket volumedrill down to conversationsrebuilt weeklyno setup needed

Know where the questions come from

Start free →
No credit card needed