How to Forward Emails into Deskhero

Getting every customer email into Deskhero is crucial. When a customer sends a message to support@customer.com, it should immediately route to your specific instance of Deskhero. To achieve this, set up email forwarding on your mail server. For instance, forward emails sent to support@customer.com to support@customer.deskhero.com.

Browse our guides for various mail server solutions:

• Set Up Email Forwarding in Microsoft365 for Deskhero

Set Up Email Forwarding in Google Workspace for Deskhero

If you’re using a platform not listed, don’t hesitate to contact us at help@deskhero.com for assistance.

Forward email from your primary mail server into Deskhero