BrightClean Commercial Services, a leading provider of commercial cleaning services, was seeking a solution to manage their growing customer support needs. They opted for Deskhero due to its advanced AI capabilities.
Deskhero's structured data lists and custom fields allowed BrightClean to organize their customer data effectively. The AI capabilities of Deskhero were used to analyze previous tickets, knowledge base articles, uploaded files like policies/manuals/presentation and scraped website data to generate relevant responses to customer queries.
The AI-powered comprehensive search bar of Deskhero enabled BrightClean's support team to quickly find relevant information, leading to faster resolution of customer issues. Additionally, the custom email domains feature of Deskhero provided a professional touch to their customer interactions.
Deskhero's REST API was integrated with BrightClean's existing systems, ensuring smooth data flow and enhancing operational efficiency. The AI-generated knowledge base articles provided a readily available source of information for the support team and customers.
In conclusion, Deskhero's AI capabilities enabled BrightClean Commercial Services to optimize their customer support operations and enhance overall efficiency.
How did Deskhero help BrightClean manage their customer data?
Deskhero's structured data lists and custom fields allowed BrightClean to organize their customer data effectively. The AI capabilities of Deskhero were used to generate relevant responses to customer queries.
What benefits did BrightClean gain from Deskhero's custom email domains feature?
The custom email domains feature of Deskhero provided a professional touch to BrightClean's customer interactions.
How did Deskhero's REST API enhance BrightClean's operational efficiency?
Deskhero's REST API was integrated with BrightClean's existing systems, ensuring smooth data flow and enhancing operational efficiency.
* This article provides an example of how a fictive company in the Commercial Cleaning industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
