Filters by default Deskhero’s filtering capabilities go beyond standard filtering. The biggest benefit of our filters is the ease of use. Each field in your dataset, including text and numerical fields, will be transformed into a filter for your list entries or tickets view. With a text field, all unique values will be displayed with […]
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Organize your data Tags are a flexible and versatile way to categorize and organize your data. You can easily add tags to list entries or tickets to categorize and group related information. The auto-complete search functionality in the tags feature makes it easy to find existing tags or quickly create new ones. When you begin […]
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Tailor the information you keep track of Custom fields in Deskhero allow you to tailor the information you keep track of. With the ability to add and edit custom fields, you have the flexibility to define what data is important to your organization. Custom fields can be of different data types such as text, numbers, […]
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Download your data in a familiar format Excel export in Deskhero allows you to download your data in a familiar, spreadsheet format. With a few clicks, you can easily export all your list entries to an Excel spreadsheet for further analysis or manipulation. Exporting your data to Excel streamlines the transfer of information to other […]
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Step into the future with Deskhero’s
AI-driven, cost-effective solutions


Deskhero is a customer support and case management tool designed to simplify and enhance your customer service operations.

By integrating AI technology, Deskhero helps in saving significant time for agents, providing AI-written replies based on a rich knowledge base and prior interactions.

This efficiency not only streamlines your support process but also ensures that your customers receive prompt and accurate responses.

Deskhero’s AI feature analyzes your existing data, such as previous tickets and knowledge base articles, to provide contextually relevant and accurate suggestions for customer inquiries.

This AI-driven approach not only accelerates response times but also ensures consistency and quality in your customer interactions, thereby enhancing overall customer satisfaction.

Deskhero is built with privacy and security as fundamental components of its core architecture.

We take the protection of your data seriously.
All data within Deskhero is encrypted, both in transit and at rest, to ensure maximum security.
As a standard practice, features like Multi-Factor Authentication (MFA) are also available, reinforcing the secure access to your account.

By integrating these security measures, Deskhero ensures that your data management is not only efficient but also securely guarded.

Deskhero offers a range of innovative features, including:

Custom Fields
Create diverse field types for detailed data categorization.

Custom Lists
Organize structured data effectively using custom fields.

Powerful Filters
Easily filter data for insights and streamlined operations.

Ticketing System
Automated ticket generation with AI-generated suggested replies.

Kanban Boards
Visualize tasks and workflows with customizable Kanban boards.

Comprehensive Knowledge Base
Build a rich repository of information for quick reference.

In-App Search with AI Assistance
Find relevant information quickly with AI-enhanced search capabilities.

Absolutely! Deskhero is designed to cater to businesses of various sizes and industries.

Its scalable platform and tiered pricing strategy ensure that you have access to all features regardless of your business size, with the flexibility to upgrade as your business grows.

Getting started with Deskhero is both easy and risk-free.

Sign up for free – no credit card required – and try it out yourself.
This allows you to explore and experience the full range of Deskhero’s capabilities without any upfront commitment.

The free version provides you with an excellent opportunity to understand how Deskhero works, and you can always upgrade later as needed, when you require more data volume.