Yes, the AI suggested replies in Deskhero can be customized to suit the specific needs of ice skating businesses. Here are some customizable aspects:
Use case 1
Ice skating-specific terminology - Businesses can train the AI system to understand and generate responses using industry-specific terms related to ice skating equipment, techniques, or events.
Use case 2
Brand voice and tone - Deskhero allows businesses to personalize the suggested replies to align with their brand's voice and tone. This ensures that the responses reflect the company's personality and values.
Use case 3
Tailored responses - Ice skating businesses can fine-tune the AI suggested replies to address common issues unique to their operations. By providing specific guidance and feedback, the system learns to generate more accurate and relevant responses over time.
