The 'In app search' AI capability in Deskhero offers several benefits for Logging & Sawmills Wholesale companies. Firstly, it saves time and effort by providing instant access to relevant information without the need for manual searching. Secondly, it improves productivity by enabling quick issue resolution through suggested replies based on previous ticket resolutions and knowledge base articles. Lastly, it enhances decision-making by delivering accurate and phrased responses to queries, ensuring companies have the necessary information to make informed choices.
Use case 1
Expedited Customer Support - Logging & Sawmills Wholesale companies can utilize the 'In app search' feature to provide faster and more efficient customer support. When customers submit tickets or inquiries, agents can quickly search for relevant information using the AI-powered search bar, allowing them to respond promptly with accurate answers or solutions.
Use case 2
Improved Self-Service Capabilities - By leveraging the 'In app search' capability, Logging & Sawmills Wholesale companies can empower their customers with self-service options. Customers can easily search for answers to common questions or find relevant knowledge base articles, reducing the need for direct support and enabling them to find solutions independently.
Use case 3
Enhanced Data Accessibility - With the 'In app search' feature, Logging & Sawmills Wholesale companies can ensure that their employees have easy access to critical information. Whether it's retrieving product specifications, company policies, or industry guidelines, employees can quickly search and retrieve the required data, improving efficiency and accuracy in their day-to-day tasks.
