Companies in the long-term car leasing business can benefit from the AI capability 'In app search' in several ways. Firstly, it allows them to quickly search and retrieve information from their structured data lists, such as customer details, vehicle inventory, and lease agreements. This saves time and improves efficiency when handling customer inquiries or managing lease contracts. Secondly, the 'In app search' feature can provide instant answers to frequently asked questions about car leasing terms, conditions, and pricing, reducing the need for manual research or contacting support. Lastly, the AI-powered search can also assist in identifying relevant knowledge base articles or policies related to specific car models, maintenance guidelines, or insurance requirements, ensuring accurate and up-to-date information is readily available to both customers and employees.
Use case 1
A customer contacts the long-term car leasing company with a question about the mileage limit for their leased vehicle. The customer support agent can use the 'In app search' feature to quickly find the relevant information from the structured data lists and provide an accurate answer to the customer.
Use case 2
An employee needs to access the lease agreement details for a specific customer who wants to upgrade their leased vehicle. Instead of manually searching through physical files or multiple systems, the employee can simply use the 'In app search' to retrieve the customer's lease agreement and proceed with the necessary steps.
Use case 3
A potential customer visits the long-term car leasing company's website and has questions about the leasing process and requirements. By utilizing the 'In app search' functionality, the customer can enter their queries directly on the website and receive instant answers based on the available data, improving the overall customer experience and reducing the need for manual support interactions.
