Passenger railways can greatly benefit from the AI capability 'In app search' offered by Deskhero. This powerful feature allows railway companies to quickly and efficiently find relevant information within their data. Whether it's searching for specific train schedules, ticketing information, or customer feedback, the 'In app search' AI capability enables passenger railways to streamline their operations and enhance customer satisfaction.
Use case 1
Real-time train schedule information - With 'In app search', passenger railways can easily search for real-time train schedules and provide accurate information to their customers. This helps passengers plan their journeys more effectively and reduces the likelihood of delays or confusion.
Use case 2
Ticketing and reservation management - 'In app search' allows passenger railways to quickly search for ticketing and reservation information. This enables efficient management of seat availability, booking modifications, and cancellations, ensuring a smooth and hassle-free experience for passengers.
Use case 3
Customer feedback analysis - By utilizing the 'In app search' AI capability, passenger railways can search through customer feedback data to identify trends, concerns, and areas for improvement. This valuable insight can be used to enhance services, address customer issues promptly, and ultimately improve overall customer satisfaction.
