Shipping agent and broker services can greatly benefit from the AI capability 'In app search' offered by Deskhero. This powerful feature allows companies in this business area to quickly and efficiently search for relevant information within their platform. Whether it's finding specific customer details, tracking shipments, or accessing important documentation, the 'In app search' AI capability enables shipping agents and brokers to retrieve the information they need in a matter of seconds.
Use case 1
As a shipping agent, you can use the 'In app search' AI capability to quickly locate customer contact information, such as phone numbers or email addresses. This ensures seamless communication and efficient handling of customer inquiries.
Use case 2
When dealing with multiple shipments, the 'In app search' feature allows shipping agents and brokers to easily track the status of each shipment by searching for tracking numbers or relevant keywords. This saves time and ensures accurate updates for clients.
Use case 3
Shipping agent and broker services often require access to various documents and guidelines. With the 'In app search' AI capability, users can search for specific keywords or phrases within uploaded documents, such as policies or manuals, to quickly find the information they need.
