Website update – Introducing the Features-section

a comprehensive overview of Deskhero's product offerings

Website update – Introducing the Features-section

The features section is designed to give both potential and existing customers a comprehensive overview of Deskhero’s product offerings.

We understand that finding the right customer support platform is essential to your business’s success, and our goal is to make it easy for you to see how Deskhero can transform your support operation.

In the features pages, you’ll find detailed descriptions of Deskhero’s core functionalities, such as:

  • Ticket management and assignment
  • Custom fields and form builder
  • Automation and SLA management
  • Knowledge base creation and management
  • Customizable help center
  • Configuration options, such as custom roles and permissions, custom domain URL, and API access

We’ve organized these features into easily digestible categories. With this update, we aim to provide a transparent and informative resource to help you make an informed decision about whether Deskhero is the right fit for your organization.

As always, our team remains committed to continuous improvement, and we welcome your feedback on the new features section. If you have any questions, comments, or suggestions, please don’t hesitate to reach out to our support team. We’re here to help and look forward to hearing from you.

Experience how Deskhero can revolutionize your customer support operations today!

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Jimmie Antonsson
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