CompRepair Corp deals with a high volume of customer queries every day. They use Deskhero's kanban board to visualize the workflow of their support team. The AI capabilities of Deskhero provide relevant content suggestions based on previous tickets and knowledge base articles, helping the team resolve queries faster.
CompRepair Corp uses Deskhero's custom email domains to maintain a professional image in their communication. The AI-powered platform also generates suggested replies, ensuring that the support team provides consistent and accurate responses.
The comprehensive search bar in Deskhero, powered by AI, has been a game-changer for CompRepair Corp. It leverages OpenAI embeddings from uploaded files and scraped website data to enhance search results, enabling the support team to find relevant information in record time.
Deskhero's user groups feature allows CompRepair Corp to segment their support team based on expertise. The AI capabilities of Deskhero then provide content suggestions specific to each group, enhancing the efficiency of the team.
Lastly, CompRepair Corp uses Deskhero's REST API to seamlessly integrate the platform with their existing systems, creating a cohesive and efficient workflow.
How does Deskhero's AI help CompRepair Corp's support team resolve queries faster?
Deskhero's AI provides relevant content suggestions based on previous tickets and knowledge base articles, which helps the support team resolve queries faster.
How does CompRepair Corp maintain a professional image in their communication?
CompRepair Corp uses Deskhero's custom email domains for their communication. The AI-powered platform also generates suggested replies, ensuring consistent and accurate responses.
How does Deskhero's comprehensive search bar help CompRepair Corp's support team?
The AI-powered search bar leverages OpenAI embeddings from uploaded files and scraped website data to enhance search results, enabling the support team to find relevant information quickly.
* This article provides an example of how a fictive company in the Computer Repair Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
