Tailored Spaces Ltd. uses Deskhero's structured data lists feature to organize and manage their customer data. This, combined with the platform's AI capabilities, allows them to quickly find relevant information and resolve customer queries efficiently.
The company also uses Deskhero's AI to generate knowledge base articles from word, powerpoint, pdf files, and other uploaded documents. This has resulted in a comprehensive and easily accessible repository of information that customers can use for self-service support.
Tailored Spaces Ltd. leverages Deskhero's website scraping feature to gather data from competitor websites and industry forums. This information is used to stay ahead of customer needs and questions, further enhancing their support services.
Deskhero's REST API allows Tailored Spaces Ltd. to integrate the platform with their existing CRM and ERP systems. This ensures a seamless flow of data and allows the support team to have all necessary information at their fingertips when dealing with customers.
Finally, the company uses Deskhero's custom email domains feature to maintain a consistent and professional image in all their communications.
How does Deskhero's structured data lists feature work?
Deskhero's structured data lists feature allows you to organize and manage your customer data in a structured format. This makes it easier to find relevant information and resolve customer queries efficiently.
How does Deskhero generate knowledge base articles from uploaded documents?
Deskhero uses AI to analyze the content of uploaded documents and generate knowledge base articles. This results in a comprehensive and easily accessible repository of information that customers can use for self-service support.
Can Deskhero scrape data from other websites?
Yes, Deskhero has a website scraping feature that can gather data from competitor websites and industry forums. This information can be used to anticipate customer needs and enhance your support services.
* This article provides an example of how a fictive company in the Manufacture of custom-made office and shop furniture industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
