Group by anything

Categorize your data

The group by functionality in Deskhero allows you to categorize your data in a way that makes sense for your organization. Whether you are using list entries or tickets, you can easily group your data by any custom field or by a built-in field such as assigned to or status.

This simple but powerful feature makes it easy to organize your data and quickly get a high-level overview of the information you care about. For example, you can group tickets by priority to see which ones require immediate attention, or you can group list entries by country to see applicants by their residence.

Tickets in list view, grouped by status

Work with a subset within your data set.

Grouping your data makes it easier to work with a subset within your data set.
You can quickly see trends and relationships between different data points by simply changing the group by field.

Grouping data is also very useful if you’re in need of identifying and updating large data-sets using the batch-update feature.
In short, Deskhero’s group by functionality is a flexible and powerful tool that allows you to categorize and organize your data in a way that makes sense for your use case.