The Deskhero Blog
Learn how to boost up your business to a new level with better Customer Service
21 December 2023
18 min read
The Ultimate Guide to Customer Support Ticketing System
This guide explores how a well-chosen ticketing system can transform your customer service in 2024 and beyond, offering insights into selection, implementation, and future trends to enhance efficiency and customer satisfaction in your business.
Imagine your customer service team swamped with end
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Artificial intelligence
27 June 2023
2 min read
The Revolution of AI-Driven Search
Deskhero's AI-powered search transforms your data interaction. Imagine having a chat with your data...
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Artificial intelligence
26 June 2023
2 min read
Speed Up Response Time with AI-Powered Suggested Replies
Ever wished for a tool that would auto-generate accurate responses to your customer support tickets...
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Artificial intelligence
25 June 2023
2 min read
Data Bank Series: Empower Your AI with Web Scraping
Deskhero brings the power of web scraping directly to your customer support. As a tenant admin, you...
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Artificial intelligence
24 June 2023
2 min read
Data Bank Series: Transform Your Files into AI-Powered Knowledge Resources
What if the files sitting idle on your computer could become a rich source of knowledge for your AI...
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Artificial intelligence
23 June 2023
2 min read
Data Bank Series: Supercharging AI Responses with Knowledge Base Articles
The DeskHero Knowledge Base is a comprehensive catalog of articles - your one-stop-shop for self-se...
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Artificial intelligence
22 June 2023
2 min read
Data Bank Series: Leveraging Past Tickets to Supercharge Future Support
Your past tickets are more than closed chapters; they're valuable lessons waiting to be harnessed. ...
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